Restock and return shipping fees are waived on returns under $500. A return shipping label will be provided. Original outbound shipping costs still apply. If your original order qualified for free shipping, your refund will reflect the full product value minus the cost of outbound freight.

If you have an issue or concern with an order you have received, contact our Customer Service Team at (217)-553-9154. When you call, please have your invoice ready, along with the style number, color and quantity you want to discuss.

Please review our terms before you reach out:

• We do not accept returns on discontinued items or merchandise that is more than 30 days old.
• You must make all claims for shortages or damages within 72 hours of receiving the merchandise.
• Without a valid return authorization number, our warehouse will not accept returns.
• Please include a copy of your invoice to ensure we can issue you a proper credit.
• Returns or refused shipments over $1,000 are subject to a 20% or $25 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
• We do not provide cash refunds.